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Add a collector on Windows

Use a Windows 10, 11 or Windows Server PC at a site as its collector. Download, extract, double-click, done.

Uplivra Technologies LLC · Guide for Uplivra 26.10 · Updated 25 September 2026 · Latest version: https://uplivra.com/guides/collector-windows.html

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Before you start

  • A Windows PC or server that stays on: Windows 10 or 11, or Windows Server 2016 or later, 64-bit. For up to 100 devices, 2 CPU cores, 4 GB memory and 1 GB free disk is enough.
  • It must reach your Uplivra server on port 8443.
  • You need to be an administrator on that PC, and an administrator in the Uplivra web interface.

Step 1: Download the installer from your server

  1. On the Windows PC, open your Uplivra web interface and sign in.
  2. Go to Settings › Sites and collectors, click Connect a collector on the right site, then Windows PC.
  3. Click Download Windows collector. The download contains a one-time setup code valid for 24 hours.

Step 2: Extract it

  1. Open your Downloads folder.
  2. Right-click uplivra-collector-….zip and choose Extract All…, then Extract.

Step 3: Install

  1. In the folder that opens, go into Uplivra collector and double-click install.cmd.
  2. Click Yes when Windows asks for permission.
  3. If a blue "Windows protected your PC" box appears, click More info, then Run anyway.
  4. Type I agree to accept the terms of service when asked.
  5. Choose the port for the collector's status page (press Enter for 8444, or type 0 for off) and a password for it. Windows Firewall is opened for that port.
  6. Wait for Done. The collector starts now and whenever Windows starts, even before anyone signs in.

Step 4: Check it's connected

In Uplivra, Settings › Sites and collectors shows the new collector within a minute. Add devices at that site.

The status page

Open https://<this PC's address>:8444/ (or the port you chose) and sign in with the status page password. It shows whether the collector reaches your server, its clock and disk, and lets you check the connection on demand. To change it later, in PowerShell as administrator:

& "C:\Program Files\Uplivra\uplivra.exe" status-page -port 8444
& "C:\Program Files\Uplivra\uplivra.exe" status-page -port 0

SNMP passwords on a Windows collector

Open PowerShell as administrator (right-click Start › Terminal (Admin)) and run:

& "C:\Program Files\Uplivra\uplivra.exe" vault init
& "C:\Program Files\Uplivra\uplivra.exe" vault set-snmp -name office-switches

Where things are

WhatWhere
ProgramC:\Program Files\Uplivra\uplivra.exe
Settings and saved passwordsC:\ProgramData\Uplivra (administrators only)
Log fileC:\ProgramData\Uplivra\collector.log
Start-upTask Scheduler › Uplivra Collector

Troubleshooting

What you seeWhat to do
Nothing happens when you double-clickRight-click install.cmd › Run as administrator
"Could not reach the server"The PC can't reach port 8443 on the server. Check the firewall and address
It stopped after an updateOpen Task Scheduler, find Uplivra Collector, and click Run

Remove it

Open Task Scheduler, delete Uplivra Collector, then delete C:\Program Files\Uplivra and C:\ProgramData\Uplivra. Remove the collector from its page in Uplivra.